{"xsrfToken":"2f9a5ba97edde7684a5eced4018bf90605ae28af_lout","branding":{"id":"23","key":"pidcee","name":"Portal Incidencias de Compras en España","portalBaseUrl":"/servicedesk/customer/portal/23"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/67fa7ccc-69f8-490b-a729-acb388160526/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkNmQyZmU2My01YTgxLTQ3ZGUtYTA2My0xM2EwNmY3OTA1NjIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjY3ZmE3Y2NjLTY5ZjgtNDkwYi1hNzI5LWFjYjM4ODE2MDUyNiI6WyJyZWFkIl19LCJleHAiOjE3NTM2NDA0MjgsIm5iZiI6MTc1MzYzOTgyOH0.vZ1VeWEokgwNuqMlmZCUXoIuWzi8SUpadI0S7-2b8-A&client=d6d2fe63-5a81-47de-a063-13a06f790562&mode=fit","logoId":"67fa7ccc-69f8-490b-a729-acb388160526","isLogoAvailable":true,"helpCenterTitle":"Bienvenido al portal de Barceló","sharedPortalName":"HelpDESK IT Service","userInitialAnnouncementHeader":"Welcome to IT support area.","userInitialAnnouncementMessageWiki":"<p>Tell us about any incident or problem you have and we will try to solve it as soon as possible.</p>","translations":{"en-US":{"helpCenterTitle":"Bienvenido al portal de Barceló","sharedPortalName":"HelpDESK IT Service","announcementHeader":"Welcome to IT support area.","announcementMessage":"Tell us about any incident or problem you have and we will try to solve it as soon as possible.","localeDisplayName":"English (United States)"},"es-ES":{"helpCenterTitle":"Bienvenido al Centro de ayuda","sharedPortalName":"ServiceDesk Barceló HG","announcementHeader":"Bienvenido al área de soporte Barceló Hotel Group","announcementMessage":"Comunícanos cualquier incidencia o problema que tengas y trataremos de resolverlo lo antes posible.","localeDisplayName":"Spanish (Spain)"},"fr-FR":{"localeDisplayName":"French (France)"},"en-GB":{"helpCenterTitle":"Bienvenido al Centro de ayuda","sharedPortalName":"ServiceDesk Barceló HG","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-GB","userLanguageTag":"en-GB","portalThemeColor":"#120404","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"23","key":"pidcee","projectId":11726,"serviceDeskId":23,"name":"Portal Incidencias de Compras en España","description":"<p>¡Te damos la bienvenida! Puedes generar una solicitud para Portal Incidencias de Compras en España con las opciones proporcionadas.</p>","portalBaseUrl":"/servicedesk/customer/portal/23","reqTypes":[{"id":"423","name":"Consulta","descriptionHtml":"","callToAction":"Consulta","introHtml":"","icon":11800,"iconUrl":"https://barcelohr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11800","groups":[94],"key":""},{"id":"883","name":"Excepciones SAP","descriptionHtml":"","callToAction":"Excepciones SAP","introHtml":"","icon":11842,"iconUrl":"https://barcelohr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11842","groups":[94],"key":""},{"id":"424","name":"Incidencia de precios","descriptionHtml":"","callToAction":"Incidencia de precios","introHtml":"","icon":11818,"iconUrl":"https://barcelohr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11818","groups":[94],"key":""},{"id":"449","name":"Incidencia de servicio","descriptionHtml":"","callToAction":"Incidencia de servicio","introHtml":"","icon":11810,"iconUrl":"https://barcelohr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11810","groups":[94],"key":""},{"id":"452","name":"Solicitud de Alta de nuevo material","descriptionHtml":"","callToAction":"Solicitud de Alta de nuevo material","introHtml":"","icon":11981,"iconUrl":"https://barcelohr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11981","groups":[94],"key":""},{"id":"451","name":"Solicitud de Compra K (Compras a gasto directo)","descriptionHtml":"","callToAction":"Solicitud de Compra K (Compras a gasto directo)","introHtml":"","icon":11981,"iconUrl":"https://barcelohr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11981","groups":[94],"key":""},{"id":"619","name":"Solicitud de compras fuera de acuerdo (a un proveedor CON acuerdo)","descriptionHtml":"","callToAction":"Solicitud de compras fuera de acuerdo (a un proveedor CON acuerdo)","introHtml":"<p>Con esta solicitud se puede pedir autorización para comprar productos que no están incluidos a un proveedor CON acuerdo.</p>","icon":11955,"iconUrl":"https://barcelohr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11955","groups":[94],"key":""},{"id":"622","name":"Solicitud de compras fuera de acuerdo (a un proveedor SIN acuerdo)","descriptionHtml":"","callToAction":"Solicitud de compras fuera de acuerdo (a un proveedor SIN acuerdo)","introHtml":"<p>Con esta solicitud se puede pedir autorización para comprar productos que no están en ningún acuerdo.</p>","icon":11955,"iconUrl":"https://barcelohr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11955","groups":[94],"key":""},{"id":"664","name":"Solicitud de desbloqueo de proveedor bloqueado","descriptionHtml":"","callToAction":"Solicitud de desbloqueo de proveedor bloqueado","introHtml":"<p>Con esta solicitud se puede pedir autorización para desbloquear un proveedor bloqueado</p>","icon":11952,"iconUrl":"https://barcelohr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11952","groups":[94],"key":""},{"id":"448","name":"Solicitud de inclusión en acuerdo","descriptionHtml":"","callToAction":"Solicitud de inclusión en acuerdo","introHtml":"","icon":11845,"iconUrl":"https://barcelohr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11845","groups":[94],"key":""}],"reqGroups":[{"id":94,"name":"General"}],"orderMapping":{"94":[664,622,619,452,451,449,448,883,423,424]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":23,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"PIDCEE","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Spanish (Spain)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkNmQyZmU2My01YTgxLTQ3ZGUtYTA2My0xM2EwNmY3OTA1NjIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMTcyNiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3NTM2NDEwMjgsIm5iZiI6MTc1MzYzOTgyOH0.sDfOMAHTX0nuC7x42QIPigjJ4jpNuxpuJLnnNSheI-s","targetCollection":"upload-project-11726","endpointUrl":"https://api.media.atlassian.com","clientId":"d6d2fe63-5a81-47de-a063-13a06f790562","tokenDurationInMins":20}},"reqCreate":{"id":449,"projectId":11726,"issueType":{"id":"11003","name":"Incidencia de servicio"},"form":{"name":"Incidencia de servicio","descriptionHtml":"","callToAction":"Incidencia de servicio","intro":"","instructions":"","icon":11810,"iconUrl":"https://barcelohr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11810","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Resumen","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_13142","fieldConfigId":"14159","label":"Componente","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":["16678"],"values":[{"value":"16678","label":"Compras","selected":false,"children":[]},{"value":"16679","label":"SAP Compras","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_13141","fieldConfigId":"14158","label":"Ámbito","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"16674","label":"Corporativo","selected":false,"children":[]},{"value":"16675","label":"Regional Baleares","selected":false,"children":[]},{"value":"16676","label":"Regional Canarias","selected":false,"children":[]},{"value":"16677","label":"Regional Península","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_13168","fieldConfigId":"14191","label":"Dedicación tiempos (Compras)","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":["17102"],"values":[{"value":"17102","label":"Soporte a usuarios","selected":false,"children":[]},{"value":"17103","label":"Proyectos","selected":false,"children":[]},{"value":"17104","label":"Gestión del proyecto SAP","selected":false,"children":[]},{"value":"17111","label":"Apertura hoteles","selected":false,"children":[]},{"value":"17112","label":"Documentación usuarios","selected":false,"children":[]},{"value":"17113","label":"Formación usuarios","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Descripción","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"jira-text-renderer"},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_13160","fieldConfigId":"14182","label":"Proveedor (Se debe indicar el cód de proveedor de SAP)","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Prioridad","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"1","label":"Highest","selected":false,"children":[]},{"value":"2","label":"High","selected":false,"children":[]},{"value":"3","label":"Medium","selected":true,"children":[]},{"value":"4","label":"Low","selected":false,"children":[]},{"value":"5","label":"Lowest","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Adjunto","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/23/create/449","requestValidateBaseUrl":"/servicedesk/customer/portal/23/validate/449","calendarParams":{"firstDay":1,"date":"2025-07-27T20:10:28+0200","useISO8601WeekNumbers":true,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkNmQyZmU2My01YTgxLTQ3ZGUtYTA2My0xM2EwNmY3OTA1NjIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMTcyNiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3NTM2NDEwMjgsIm5iZiI6MTc1MzYzOTgyOH0.sDfOMAHTX0nuC7x42QIPigjJ4jpNuxpuJLnnNSheI-s","targetCollection":"upload-project-11726","endpointUrl":"https://api.media.atlassian.com","clientId":"d6d2fe63-5a81-47de-a063-13a06f790562","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}