HelpDESK IT Service
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  2. IT - Support

IT - Support

Welcome to the IT - Support area.
You can generate a request from the options provided.

Jira

New feature - Jira

Request for a new feature

Esta petición es solo para reportar solicitudes para la plataforma JIRA.
Las solicitudes de SAP se deben reportar en su respectiva petición.
Haz clic aquí para visualizar todas las opciones disponibles para crear la solicitud.

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Jira","introHtml":"<p>Training on work management in Jira</p>","icon":11816,"iconUrl":"https://barcelohr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11816","groups":[100],"key":""},{"id":"174","name":"Training - MM","descriptionHtml":"","callToAction":"Training - MM","introHtml":"<p>Training request for the SAP Purchasing module (MM).</p>","icon":12245,"iconUrl":"https://barcelohr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12245","groups":[13],"key":""},{"id":"885","name":"Formación B-Stores","descriptionHtml":"","callToAction":"Formación B-Stores","introHtml":"<p>Solicitar formación B-Stores</p>","icon":12237,"iconUrl":"https://barcelohr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12237","groups":[205],"key":""},{"id":"478","name":"User management - Jira","descriptionHtml":"<h2><a name=\"\" target=\"_blank\"></a>\n <div class=\"panel\" style=\"background-color: #E1E9FE;border-color: blue;border-style: solid;border-width: 1px;\">\n <div class=\"panelContent\" style=\"background-color: #E1E9FE;\">\n <p><font color=\"black\"><img class=\"emoticon\" src=\"/servicedesk/customershim/images/icons/emoticons/warning.png\" height=\"16\" width=\"16\" align=\"absmiddle\" alt=\"\" border=\"0\"> Esta petición es solo para crear solicitudes de usuarios de la plataforma <b>JIRA</b>. <br class=\"atl-forced-newline\"> <img class=\"emoticon\" src=\"/servicedesk/customershim/images/icons/emoticons/information.png\" height=\"16\" width=\"16\" align=\"absmiddle\" alt=\"\" border=\"0\"> Las solicitudes de <b>SAP</b> se deben reportar en su respectiva petición. <br class=\"atl-forced-newline\"> <img class=\"emoticon\" src=\"/servicedesk/customershim/images/icons/emoticons/check.png\" height=\"16\" width=\"16\" align=\"absmiddle\" alt=\"\" border=\"0\"> <b><ins><a href=\"https://barcelohr.atlassian.net/servicedesk/customer/portal/1\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Haz clic aquí</a></ins></b> para visualizar todas las opciones disponibles para crear la solicitud. </font></p>\n </div>\n </div></h2>","callToAction":"User management - Jira","introHtml":"<p>Registration and deactivate users</p>","icon":11828,"iconUrl":"https://barcelohr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11828","groups":[100],"key":""},{"id":"298","name":"SAP interfaces - FI","descriptionHtml":"","callToAction":"SAP interfaces - FI","introHtml":"","icon":11963,"iconUrl":"https://barcelohr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11963","groups":[28],"key":""},{"id":"477","name":"New feature - Jira","descriptionHtml":"<h2><a name=\"\" target=\"_blank\"></a>\n <div class=\"panel\" style=\"background-color: #E1E9FE;border-color: blue;border-style: solid;border-width: 1px;\">\n <div class=\"panelContent\" style=\"background-color: #E1E9FE;\">\n <p><font color=\"black\"><img class=\"emoticon\" src=\"/servicedesk/customershim/images/icons/emoticons/warning.png\" height=\"16\" width=\"16\" align=\"absmiddle\" alt=\"\" border=\"0\"> Esta petición es solo para reportar solicitudes para la plataforma <b>JIRA</b>. <br class=\"atl-forced-newline\"> <img class=\"emoticon\" src=\"/servicedesk/customershim/images/icons/emoticons/information.png\" height=\"16\" width=\"16\" align=\"absmiddle\" alt=\"\" border=\"0\"> Las solicitudes de <b>SAP</b> se deben reportar en su respectiva petición. <br class=\"atl-forced-newline\"> <img class=\"emoticon\" src=\"/servicedesk/customershim/images/icons/emoticons/check.png\" height=\"16\" width=\"16\" align=\"absmiddle\" alt=\"\" border=\"0\"> <b><ins><a href=\"https://barcelohr.atlassian.net/servicedesk/customer/portal/1\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Haz clic aquí</a></ins></b> para visualizar todas las opciones disponibles para crear la solicitud. </font></p>\n </div>\n </div></h2>","callToAction":"New feature - 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FI","descriptionHtml":"","callToAction":"Users - FI","introHtml":"<p>Request for a new user, update, user profile, ...</p>","icon":11828,"iconUrl":"https://barcelohr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11828","groups":[28],"key":""},{"id":"175","name":"Users - MM","descriptionHtml":"","callToAction":"Users - MM","introHtml":"<p>Request for a new user, update, user profile, ...</p>","icon":12230,"iconUrl":"https://barcelohr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12230","groups":[13],"key":""},{"id":"887","name":"Usuarios B-Stores","descriptionHtml":"","callToAction":"Usuarios B-Stores","introHtml":"<p>Gestión de usuarios de BStores</p>","icon":12233,"iconUrl":"https://barcelohr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12233","groups":[205],"key":""},{"id":"892","name":"Usuarios SAP Ariba","descriptionHtml":"","callToAction":"Usuarios SAP Ariba","introHtml":"<p>Crear una nueva petición de creación, modificación, eliminación,... de usuarios</p>","icon":12230,"iconUrl":"https://barcelohr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12230","groups":[271],"key":""},{"id":"166","name":"B-Stores - 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